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Melissa Practice Administrator

About Melissa

Tell us a bit about you

I’m Melissa and I joined the team at Knutsford Vets in April 2023 as the Practice Administrator. Previously, I spent 10 years in accounts in the dairy industry. I am a proud parent to a young child.

Do you have any qualifications or additional training?

AAT Level 3 Diploma in Accounting
National Certificate in Animal Management
Fire Marshal Training

What does your job entail on a day-to-day basis?

My role is behind the scenes in the office, I am the senior fire marshal together with Holly. I am responsible for the administration and credit control of the practice, booking meetings and keeping the vets diary organised and running smoothly. I also contact clients when their insurance claims have been settled and resolve any invoice queries.

What do you enjoy most about your job?

I enjoy that my role is quite varied as I have the opportunity to work across the whole team. Although my role is office based I do enjoy listening to the cases and how our furry friends are getting on.

Favourite film?

I love most 90’s films but it has got to be Jurassic Park.

What other interests do you have outside of work?

When I have spare time I enjoy hiking, bike rides and reading.

My Favourite dog walk in Cheshire

I don’t currently own a dog but I love walking in Marbury Park or around Grappenhall Heys walled gardens.

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