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About Hannah

Tell us a bit about you

I have been in the industry for nearly 20 years and started with Knutsford Vets in December 2023 in a new role; ‘Head of Client Care’.

I got married in October 2023, and have two step-sons and two cats to keep me busy when I’m not at work.

Have you ever treated an unusual pet or species?

The most interesting animal I have seen in practice is a wallaby. Not your everyday pet!

Do you have any qualifications or additional training?

I am looking forward to starting my course in Veterinary Leadership & Management in the summer.

What does your job entail on a day-to-day basis?

I am responsible for our wonderful reception team. We are here to provide a warm welcome, answer client queries, book appointments and much more. I also submit insurance claims on behalf of our clients and complete general administration duties to keep the practice running smoothly. Not forgetting a cuddle or two with our lovely four-legged clients.

What do you enjoy most about your job?

Getting to know our clients and their pets on a more personal level. We love to have a chat and catch up when we haven’t seen someone for a while.

Favourite film?

Top Gun: Maverick

What other interests do you have outside of work?

Reading, catching up with friends and family, and the occasional horse ride.

My Favourite dog walk in Cheshire

Brereton Heath Country Park

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